Privacy Policy

Who we are

Blackout AI is published by Diamond Internet, a business based in the United Kingdom (“we”, “us”). For the limited personal data described in this policy, we are the data controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have any questions about this policy or your data, send us a message.

What stays on your iPhone

Everything you create in Blackout AI is stored locally, inside the app’s own storage on your iPhone:

• Your chat history with the AI assistant.
• Saved waypoints, breadcrumb trails and notes.
• Your Supplies checklist and which items you’ve ticked.
• Any AI models you’ve downloaded.
• Your settings and preferences.

We never receive this information. Like any app data, it may be included in your own iCloud or computer backups if you have those turned on — that’s handled by Apple under your Apple account settings, not by us.

What we don’t do

• No account, sign-up, email address or password.
• No advertising, and no advertising SDKs.
• No tracking across other apps or websites, and no use of your device’s advertising identifier.
• No cloud AI: your questions are never sent to us or to an AI provider.
• No selling or sharing of your data.

The AI assistant

Apple’s on-device model

On iPhones that support Apple Intelligence, Blackout AI can use Apple’s built-in on-device model (Apple Foundation Models). Your questions and its answers are processed on your iPhone and are not sent to us.

Downloadable open models (Hugging Face)

You can choose to download an open AI model — such as Qwen3 — from Hugging Face, a public model-hosting service. This only happens when you tap to download a model.

• What’s sent: a normal HTTPS download request for the model’s files, the same as downloading a file in a web browser. It doesn’t include your chats, your location or anything that identifies you personally.
• What Hugging Face can see: like any website you download from, Hugging Face can see your IP address and standard request details (such as the time and which files were requested). This is handled under Hugging Face’s privacy policy.
• After download: the model runs entirely on your iPhone. Your questions and its answers are never sent anywhere, and the app works in Airplane Mode.

You can delete downloaded models from the app at any time.

Permissions: what each one is for

Blackout AI asks for some iPhone permissions so its tools can work. Each is requested only when you first use a feature that needs it, and all processing happens on your iPhone — none of this data is sent to us or anyone else. You can change any permission at any time in the iOS Settings app; the rest of the app keeps working.

Optional anonymous usage statistics

To help us see which features are useful and where things go wrong, you can switch on anonymous usage statistics (“Help improve Blackout AI”) when you set up the app or at any time in Settings. It’s off unless you turn it on, and the app works exactly the same either way.

When it’s on, the app sends small, anonymous records of what happened — never what you typed or where you are:

• Which features you use — for example “opened the compass”, “opened a library article”, “viewed a supplies category”, “tapped a supply item” or “chose a downloadable model”.
• Problems — for example “a model download failed” or “the assistant couldn’t reply”.
• Basic technical details: app version, iOS version, iPhone model and language/region setting.
• A random install ID created on your iPhone, so we can tell one install’s events apart from another’s. It isn’t linked to your name, Apple ID, email, advertising identifier or any other identifier, and it’s not used for advertising.

It never includes your chats or questions, your location or coordinates, camera images, recordings, notes, waypoints or anything else you create.

• Who processes it: the records are stored with our database provider, Supabase, which acts as our data processor under a data processing agreement.
• Why (lawful basis): your consent. You can withdraw it at any time.
• How long we keep it: 24 months, then it’s deleted.
• How to turn it off: switch it off in the app’s Settings. The app stops sending immediately and discards anything not yet sent.

If the statistics service can’t be reached, the app simply carries on — you’ll never see an error because of it.

Feedback you send

Blackout AI occasionally asks “How’s it going?” with a few one-tap answers. If you tap one, we receive that answer, the app and iOS version, and the app’s random install ID — never anything you’ve typed. For anything more detailed, the app can open the contact form on this website (see “This website” below). We use feedback only to improve the app and to reply to you.

Amazon affiliate links

The Supplies tab includes links to products on Amazon UK. Blackout AI is a participant in the Amazon EU Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.co.uk. As an Amazon Associate we earn from qualifying purchases.

• The links open Amazon in your browser or the Amazon app. Nothing is sent to Amazon until you tap a link.
• The link contains our affiliate tag so Amazon can credit us with a small commission. It costs you nothing extra.
• Once you leave Blackout AI, Amazon may set cookies and collect information about your visit under Amazon’s privacy notice. We don’t receive any personal information about you from Amazon — only anonymous, aggregated reports of sales.

Your rights

Because your app data stays on your iPhone, you’re already in control of it: deleting the app removes it, and you can delete chats, waypoints and models within the app. Under UK GDPR you also have the right to access, correct, erase or restrict the personal data we hold about you, to object to its use, and to withdraw consent. Anonymous statistics aren’t linked to you, so we usually can’t identify which records are yours — but if you send us your random install ID (shown in Settings) we’ll delete the matching records. To exercise any of these rights, contact us.

If you’re unhappy with how we’ve handled your data, you can complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk. We’d appreciate the chance to put things right first.

This website

blackoutai.diamondinternet.co.uk is a simple static website. It doesn’t use cookies, analytics or tracking scripts (your light/dark theme choice is remembered in your browser’s local storage and never sent to us). Our hosting provider, Netlify, may keep standard server logs such as IP addresses and the pages requested, for security and reliability. If you use the contact form on our support page, your name, email address and message are processed by Netlify Forms and passed to us so we can reply. We use them only to answer you, keep them only as long as needed to deal with your message, and never add you to a mailing list.

International transfers

Some of our service providers (such as Netlify and Supabase) may process data outside the UK. Where they do, we rely on appropriate safeguards recognised under UK data protection law, such as the UK International Data Transfer Addendum or adequacy regulations.

Children

Blackout AI isn’t directed at children under 13, and we don’t knowingly collect personal data from children. The app keeps your data on your device, and the optional statistics are anonymous. If you believe a child has sent us personal data through the contact form, let us know and we’ll delete it.

Changes to this policy

If the app changes what it stores or sends, we’ll update this page before that change ships and change the date at the top.

Contact

Questions or concerns? Use the contact form on our support page.